1.[本题2分]–Hello,mayIspeaktoMr.Clinton?

–_________________

(A)Thankyouforcallingme.

(B)Yes,whoareyou?

(C)Yes,IamClinton.

(D)ThisisClintonspeaking.

2.[本题2分]–ABCCompany,mayIhelpyou?

–_________________

(A)IamJack.MayIspeaktoMissJenny?

(B)ThisisJackspeaking.MayIspeaktoMissJenny?

(C)IamJack.CanIfindMissJenny?

(D)ThisisJackspeaking.CanIfindMissJenny?

3.[本题2分]–Hello,IneedtogetincontactwithMr.Foxrightaway.

–__________________

(A)It’sFox,whoareyou?

(B)What’sthematter,please?

(C)Holdon,please.

(D)Hi,I’mlistening.

4.[本题2分]–WouldyoutransferthiscalltotheFinancialDepartment?

–_________________

(A)Sorry,thelineisbusy.

(B)Yes,Ican’t.

(C)Yes.Butyoushouldwait.

(D)No,somebodyelseisonthephone.

5.[本题2分]–Hello,mayItalktoJerry?

–Sorry,heisoutoftheofficerightnow._________________

–Yes,thankyou.

(A)Wouldyouliketoleaveamessage?

(B)WhatcanIdoforyou?

(C)Wouldyouliketohold?

(D)CanIhelpyou?

6.[本题2分]–Hi,isThomasthere?

–_________________

(A)No,heisnotthere.

(B)Holdon.I’llgethim.

(C)Yes,Thomasisme.

(D)Sorry,I’llcallhim.

7.[本题2分]–Hello,I’dliketospeaktoMr.Wang.

–He’souttolunchnow.__________________

–Sure,thankyou.

(A)Wouldyoumindcallingbacklater?

(B)Sorry,youcan’t.

(C)No,youcan’t.

(D)Idon’tknow.

8.[本题2分]Excuseme,isthistheSale’sDepartment?

–_________________

–Iamsosorry.

(A)I’mafraidyouhavethewrongnumber.

(B)Youarewrong.

(C)Whatareyoutalkingabout?

(D)What’swrongwithyou?

9.[本题2分]Excuseme,it’surgentI’dliketotalktoyourmanager.

–_________________

(A)Holdtheline,please.I’llputyouthrough.

(B)Sorry,canyoutellmewhoyouare?