OurcompanyEasternEnergyisheretohelpandprovideyouwithpersonaladviceonanymattersconnectedwithyourbilloranyotherquestionsaboutyourgasandelectricitysupply.
MovingHome
Pleasegiveasmuchnoticeaspossibleifyouaremovinghomebutatleast48hoursrequiredforustomakethenecessaryarrangementsforyourgasandelectricitysupply.Pleasetelephoneour24-hourlineat01316753219withdetailsofyourmove.Inmosteaseswearehappytoacceptyourmeterreadingonthedayyoumove.
MeterReading
EasternEnergyusesvarioustypesofmeterrangingfromthetraditionaldialmeterstonewtechnologydigitaldisplaymeters.Alwaysreadthemeterfromlefttorightignoringanyreddials.Ifyourequireassistancecontactour24-hourlineat06007310310.
EnergyEfficiencyLine
IfyouwouldlikeadviceontheefficientuseofenergypleasecallourEnergyEfficiencyLineat09957625513.Pleasedonotusethisnumberforanyotherenquiries(询问).
SpecialServices
Passwords--youcanchooseapasswordsothatwheneverwevisityouathomeyouwillknowitisus.Ifyouwantmoreinformationpleaseringourhelplineat09957290290.
HelpandAdvice
Ifyouneedhelporadvicewithanyissuespleasecontactusat01316440188.
Complaints(投诉)
WehopeyouwillneverhaveaproblemorcausetocomplainbutifyoudopleasecontactourcomplaintshandlingteamatPOBox220StanfieldST556GFortelephoneusat01316753270.
SupplyFailure
Ifyouexperienceanyproblemswithyourelectricitysupplypleasecallfreeat0600783883624hoursaday7daysaweek.
1.Whoisthispassagemostprobablywrittento?
A.Peopleapplyingforenergysupply.
B.Peoplemovinghome.
C.Personsinneedofhelp.
D.EnergyusersofEasternEnergy.
2.Ifyouhaveanycomplaintswhatshouldyoudo?
A.Makeacallorsendamail.
B.ContactHelpandAdvice.
C.Gotothecompanydirectly.
D.Askforspecialservices.
3.Accordingtothepassagewhichofthefollowingistrue?
A.Youarenotexpectedtoreadyourowngasorelectricitymeters.
B.Itisnowcheapertouseg