It'sdifficultnottobecomeinvolvedingossipatwork.Afterallpeoplelikegossipandinterestingbitsofinformation:youonlyhavetolookatthenumberofcelebrity-focusedpublicationstorealizethatwehaveahugeappetitefordiscussingotherpeople'slives.Atworkhoweverthistypeofinteractionisharmfulandcostly.Itwastestimedamagesreputationspromotesdivisiveness(分歧)createsanxiety.
Rumorsoftengrowbecausepeopleliketobe"intheknow."Knowledgeispowerandthat'swhythepeoplewiththeleastamountofpowerinanorganizationcanoftenbetheonestostartandspreadrumors.Itcanmakethemfeelimportantifthey'reseentoknowthingsthatothersdon't.
Thisknowledgeisatthecenterofwhyandhowrumorsstartandspread.Insufficient(不足)knowledgeorincompleteinformationareoftentoblame.Considertheseexamples:
◆Peopledon'tknowwhyacolleaguewasfiredsotheymakeupareasonbasedonsomelimitedknowledgeorinsignificantfact."IsawJohnoverride(推翻)thecashregistertheotherdaywithoutasupervisorpresent.Maybehestolesomemoneyandthat'swhyhewent."
◆Peopleseeapatternofbehaviorbetweentwoindividualsandtheyaddtheirownexplanation."JosephandSamanthaspendalotoftimetogetherafterhours‘catchinguponpaperwork.'Andjustyesterdaytheyweresittingawfullyclosetoeachotherinthemeeting.Ibetpaperworkisn'tallthat'sgettingdoneafterwork!"
Theserumorsaretypicalofthethingsyou'llfaceatworkandtheyspreadbecauseofalackofaccurateinformation.Sothebestwaytofightrumorsiswithgoodcommunication.Whenyoucommunicatewellyourteamknowswhat'shappeningandtheytrustthatyou'llkeeptheminformed.Goodcommunicationwithinyourteamalsomeansthatyouwillbecomeawareofanyrumorsthatarestartingandyou'llbeabletoaddressthemquicklyandeffectively.
1.Thehugenumberofcelebrity-focusedpublicationsrevealsthat_______.
A.celebritiesdependonpublicationstoachievefame
B.peoplelikediscussingotherpeople’slives
C.thepublishingindustryisbooming
D.celebritiesareratherdisturbedbyrumors.
2.Whoismostlikelytospreadrumorsatwork?
A.Theoneswhohavealargecircleo