问题标题:
【Supposeyou'reinarush,fellingtired,notpayingattentiontoyourscreen,andyousendanemailthatcouldgetyouintrouble.Realisationwillprobablysetinsecondsafteryou'veclicked"send".Youfreezeinhorrorsandburnwith】
问题描述:

Suppose you're in a rush,felling tired,not paying attention to your screen,and you send an email that could get you in trouble.

Realisation will probably set in seconds after you've clicked"send".You freeze in horrors and burn with shame.

What to do?Here are four common email accidents,and how to recover.

Clicking"send"too soon

Don't waste your time trying to find out if the receivers has read it yet.Write another email as swiftly as you can and send it with a brief explaining that this is the correct version and the previous version should be ignored.

Writing the wrong time

The sooner you notice,the better.Respond quickly and briefly,apologizing for your mistake.Keep the tone measured:don't handle it too lightly,as people can be offered,especially if your error suggests a misunderstanding of their culture(i.e.incorrect ordering of Chinese names).

Clicking"reply all"unintentionally

You accidentally reveal(透露)to entire company what menu choices you would prefer at the staff Christmas dinner,or what holiday you'd like to take.In this instance,the best solution is to send a quick,light-hearted apology to explain your awkwardness.But it can quickly rise to something worse,when everyone starts hitting"reply all"to join in a long and unpleasant conversation.In this instance,step away from your keyboard to allow everyone to calm down.

Sending an offensive message to it's subject

The most awkward email mistake is usually committed in anger.You write an unkind message about someone,intending to send it to a friend,but accidentally send it to the person you're discussing.In that case,ask to speak in person as soon as possible and say sorry.Explain your frustrations calmly and sensibly-see it as an opportunity tic hear up any difficulties you may have with this person.

36.After realizing an email accident,you are likely to feel___.

任敬萍回答:
  36.C 37.A 38.B 39.D 40.C   36.C 推理判断题.结合第二段第二句Youfreezeinhorrorsandburnwithshame可知,你会觉得担惊受怕并且羞愧难当,这是一种很糟糕的感觉.awful意为"糟糕的",符合文意.curious意为"好奇的",tired意为"疲倦的",funny意为"好笑的",均不符合文意.故正确答案为C.   37.A 细节理解题.根据小标题Writingthewrongtime下的段落的第二句Respondquicklyandbriefly,apologizingforyourmistake及第三句Keepthetonemeasured:don'thandleittoolightly可知,当你发送的邮件中有错误时,要及时道歉并且态度诚恳.故正确答案为A.   38.B 细节理解题.根据小标题Clicking"replyall"unintentionally下的段落的最后一句的…stepawayfromyourkeyboardtoalloweveryonetocalmdown可知,此时应该远离键盘不再回复,让所有人都冷静下来,B项意为"避免进一步的参与",符合文意.故正确答案为B.   39.D 细节理解题.根据最后一段第三句中的asktospeakinpersonassoonaspossibleandsaysorry可知,此时应该尽量与当事人面对面地交谈并道歉,D项符合文意.故正确答案为D.   40.C 主旨大意题.文章开头以发错邮件让我们陷入尴尬麻烦从而引入主题Herearefourcommonemailaccidents,andhowtorecover,文章主要介绍了应对不同的错发邮件的解决方法,旨在向人们传达及时合理补救的观念,C项符合文意.故正确答案为C.
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